This page is maintained by War on Homelessness to explain our privacy practices to donors and website visitors. It is not legal advice; please review it with your own counsel if you have questions.
Who we are
War on Homelessness ("we," "us") is a 501(c)(3) nonprofit based in [City, State]. Our U.S. federal Employer Identification Number (EIN) is 00-0000000 (placeholder — replace with real EIN before launch). This Privacy Policy describes how we handle information collected through WarOnHomelessness.net.
Information we collect
- Donation information: donations are processed by Buy Me a Coffee, which collects your name, email, and payment details directly. Card numbers never touch our servers.
- Email signups: email address and optional preferences for our newsletter and impact updates.
- Site analytics: aggregate, non-identifying traffic information such as pages visited, referrer, device type, browser type, and approximate location. This is collected through standard web analytics tools and cookies.
- Communications: information you send us when you contact us by email or through our contact form.
How we use your information
- Route donors to Buy Me a Coffee for donation processing and receipts.
- Send updates about our housing, food, and medical care work.
- Respond to your questions, refund requests, or feedback.
- Improve the website, understand giving patterns, and report aggregate impact.
- Comply with legal, tax, and accounting obligations.
Legal basis for processing
For donors and site visitors in regions requiring a legal basis for processing personal data, we process information based on: (a) your consent (e.g., newsletter signups), (b) the need to perform a contract or take steps at your request (e.g., processing a donation), and (c) our legitimate interest in operating and improving our charitable programs and website.
Who we share information with
We do not sell, rent, or trade donor information. We share information only with service providers that are essential to running this site and processing donations:
- Buy Me a Coffee — payment processing and donor billing management (buymeacoffee.com/privacy-policy).
- Supabase — encrypted database hosting for donation records and contact information.
- Resend — email delivery for receipts, newsletters, and donor communications.
Each service provider acts under its own privacy policy and terms. We only share the minimum information needed for the service to function.
Cookies and analytics
We may use cookies and similar technologies to understand how visitors use our site, improve performance, and measure fundraising impact. You can disable cookies in your browser settings, though some site features may not work as intended.
Data retention
We keep donor and donation records for as long as necessary to fulfill the purposes described above, including legal, tax, and accounting record-keeping requirements. Donation records are typically retained for at least [X] years. Contact us if you want to request deletion of your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to processing or request portability. To make a request, email us at hello@waronhomelessness.net.
Please note that we may need to retain certain information for legal or tax record-keeping purposes, even if you request deletion.
Security
We use industry-standard measures to protect information, including encrypted database hosting, HTTPS, and access controls. Payment data is handled by Buy Me a Coffee under PCI-compliant infrastructure. No online system is completely secure, so we encourage you to use strong passwords and keep your devices secure.
Children's privacy
This site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Cancelling a recurring donation
Manage or cancel a monthly membership from your Buy Me a Coffee account at any time.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. We encourage you to review it periodically.
Contact
Questions about this policy? Email us at hello@waronhomelessness.net or visit our Contact page.